Terms of Service

1. GECS Labs Limited ("GECS Labs"; "we"; "our"; "us") operates a platform ("the Platform") which allows customers ("Customer/s") to connect with providers ("Provider/s") of videography and related services ("Services") and these Terms regulate the use of the Platform by the Customer and the Provider.

2. The Platform is operated by and belongs to GECS Labs. Use of the Platform by any Customer or Provider shall be deemed acceptance of these Terms and all use of the Platform must be in accordance with the Terms.

3. The Platform is designed to allow Providers and Customers to provide and receive Services only. GECS Labs does not carry out any checks or undertake any vetting in respect of Customers or Providers, and you use the Platform at their own risk. GECS Labs offers no warranty or undertakings as to the quality of the Services.

4. GECS Labs does not act as agent or representative of any Customer or any Provider and nothing in these Terms shall be construed as creating any agency, partnership or employment relationship.

5. By using the Platform Customers and Providers confirm that they are at least 16 years of age and, where contracting on behalf of an organisation that they are entitled to act on behalf of that organisation and enter into legally binding contracts on its behalf.

6. The Platform and all intellectual property rights in the Platform belong to GECS Labs and nothing in this agreement assigns or transfers any of those rights to any Customer or any Provider.

7. All contracts concluded for the provision of the Services are to be concluded directly between the Provider and the Customer. GECS Labs is not a party to any contract between the Customer and the Provider and will not advise on the terms of any such agreement.

All communication between Customers and Providers via the Platform's messaging or chat features shall be deemed part of the contractual agreement between those parties where such communication relates to:

Confirmed discussions or agreements via the Platform may be relied upon by GECS Labs or any third party (including debt recovery agents) to determine whether the Services were delivered as agreed, particularly in the event of a dispute, rejection, or refund.

The Customer and the Provider further acknowledge that a reasonable degree of flexibility may be required in the performance of Services. This may include but is not limited to, changes caused by weather, technical limitations, location issues, or creative/artistic considerations. Where such circumstances arise, the Provider shall promptly notify the Customer via the Platform and may request an amendment to the scope of work or Fee.

Any material amendment must be agreed by both parties in writing via the Platform before the final Deliverables are submitted. GECS Labs encourages parties to resolve such matters constructively and will treat Platform communications confirming such changes as part of the final agreed contract.

For the avoidance of doubt, GECS Labs is not responsible for the accuracy, enforceability, or outcome of any communication between Customers and Providers, including summaries, briefs, or agreements formed via the Platform.

8. GECS Labs will not become involved in any dispute between the Customer and the Provider and will not deal with any complaints or mediate or determine any such complaints. Any complaints or claims by any Customer against any Provider or by any Provider against any Customer must be addressed directly by those parties and GECS Labs shall have no responsibility for any actions or omissions whatsoever of any Customer and/or any Provider.

9. Customers and Providers shall only use the Platform for the purposes of providing and receiving the Services and for no other purpose.

10. Each Customer and Provider undertakes that they shall:-

11. Each Provider and Customer who posts or uploads content to the Platform grants to GECS Labs a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence to use, copy, modify, adapt, publish, distribute, display, and otherwise make available such content in any medium or format.

This licence includes the right for GECS Labs to use such content for:

Each Provider and Customer warrants that they have the right to upload such content and that it does not infringe the rights of any third party (including intellectual property rights) and agrees to indemnify GECS Labs for any loss or claim arising from a breach of this warranty.

12. We reserve the right to remove any content (without notice) which we reasonably consider to be unlawful or in breach of these Terms and shall have no liability whatsoever in respect of any such content or any losses arising therefrom.

13. GECS reserves the right to update, alter, remove and adapt the Platform and services provided by us at any time without notice.

14. GECS Labs reserves the right to suspend or terminate the account of, and our agreement with, any Customer or any Provider, if that Customer or Provider breaches these Terms or acts in any way which damages or which we reasonably consider likely to damage our business and/or reputation.

15. In the event of a breach of these Terms by any Customer or any Provider, GECS Labs may terminate our agreement with that Customer or Provider immediately on giving notice. GECS Labs reserves the right, in our absolute discretion, to refuse to enter into any agreement with any Customer or Provider for any reason.

16. When booking services through the Platform, you will be provided with details of the costs charged by the Provider for the services selected. We will charge an additional commission charge ("the Commission") for the provision of the Platform to you and the total cost (including the Commission) ("the Fee") will be notified to you and become payable when making a booking through the Platform.

17. If payment is not made at the time of booking, neither we nor the Provider are liable to provide any further services to you.

18. On payment of the Fee, this will be held by a third party escrow provider on our behalf. Once you have approved or rejected the Deliverables, in accordance with clause 24 below, the Fee will either be released from escrow to the Provider, or returned to you, under deduction of our Commission. Please note that whether the services are provided by the Provider and whether or not the Deliverables are approved or rejected by you, our Commission remains payable by you and no refunds will be given.

19. If you do not approve or reject the Deliverables within 7 days of them being available to view, the Fee will be processed.

20. When using the Platform to provide your services, you will be able to notify the Customer of the fee you will charge for providing the services. We will charge an additional commission charge ("the Commission") for the provision of the Platform to you. The Commission payable will be notified to you and become payable when your services are booked through the Platform.

21. If payment is not made by you at the time of booking, we are not liable to provide any further services to you.

22. The Commission shall be retained by us whether or not the services are provided and whether or not the Customer accepts the Deliverables and no refunds will be given.

23. Once the Provider has provided the services they will upload any Deliverables to the Platform. The Deliverables will be watermarked and available for viewing by the Customer for a period of 7 days following notification to you ("the Acceptance Period").

24. The Customer must confirm, within the Acceptance Period, via the Platform whether the Customer accepts or rejects the Deliverables. On acceptance of the Deliverables, the watermark will be removed from the Deliverables and made available to the Customer.

25. The Provider shall ensure that the Deliverables remain available on the Platform during the Acceptance Period. If the Customer does not accept the Deliverables during the Acceptance Period, the Deliverables may be removed from the Platform and may not be available thereafter.

26. All intellectual property rights in the Deliverables will remain within the ownership of the Provider and release of the Deliverables, does not, in any way, constitute as assignation of any intellectual property rights from the Provider or from GECS Labs to the Customer.

27. Should the Customer wish to acquire the intellectual property rights in the Deliverables, the Customer must make arrangements directly with the Provider.

28. The Provider shall be entitled to use the Deliverables for the purposes of marketing and promoting the business of the Provider. Should the Customer and the Provider wish to agree any other terms to the contrary, the Customer and the Provider must do so directly with each other.

29. GECS Labs accepts no responsibility, and shall not be liable for, any content posted, or representations made, on the Platform.

30. The Platform is provided on an "as is" and "as available" basis and is used and the Customer's and the Provider's own risk. GECS Labs does not provide technical or other support and hereby disclaims any and all express and/or implied warranties, statutory or otherwise. GECS Labs does not warrant that the Platform will be uninterrupted, error free or completely secure. Insofar as permitted by law, GECS Labs disclaims all liability resulting from or relating to any such event including but not limited to outages and security incidents.

31. GECS Labs shall have no liability for any indirect, consequential, incidental or special losses. GECS Labs aggregate liability in respect of any other claims, losses, costs or compensation however so arising shall be limited to £0

32. For the purposes of providing access to the Platform, we are acting as a controller of data and will comply with applicable data protection law. For further details on how we collect and use your data, please see our privacy policy.

33. These terms and the contract between the GECS Labs and the Customer and GECS Labs and the Provider shall be governed by and construed in accordance with the law of Scotland and the Scottish courts shall have exclusive jurisdiction in respect of any dispute arising in connection with them.